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Book title -"Business Excellence

- the integrated solution to planning and control" by Phil Robinson


Buy Business Excellence on-linePurchase Business ExcellenceBusiness Excellence (price £24.90, about US$40 / €30) is essential reading for managers at all levels who would like to get everyone working to the same company plan. The book is particularly valuable for people implementing or upgrading manufacturing planning systems such as MRPII or ERP (231 A4 size pages and over 100 illustrations, first published 1997, fourth edition 2006).

Business Excellence is also available in Spanish . . . more details

The current paperback version is the 2006 edition making it the most recent publication available on this subject and is available in paperback and e-book format. The e-book has coloured diagrams and illustrations and can be purchased as a download (2.6MB .pdf file) from this page. The e-book is read with the widely available and free Adobe Acrobat reader. The e-book edition has been written so that each of the chapters shown below can be read as stand alone books in their own right. All the main chapters are available as individual e-books (see links shown in the chapter listing below).

Click here to see some of the companies who have bought and used Business Excellence.

Table of Contents In addition to the complete book (click here to purchase) you can also purchase short, specialized e-books for just £4.95 (about US$7). Click the relevant link bellow for more details.
Reviews & endorsements
"Although this is not the normal detailed academic textbook, it covers most of the techniques involved in achieving business excellence. It has that added unmistakable ring of being written by someone who has been deeply involved in the successful implementation of these principles. . . In short : recommended, down to earth reading for both students and practitioners in manufacturing without the evangelistic hype that too often accompanies terms such as "business excellence".
Manufacturing Engineer June 1997 (Journal of the Institute of Electrical Engineers) - Full review

"Business Excellence is an excellent and very clear exposition of everything one should know about MRP etc. I will certainly recommend it to students and executives in the area"
Professor C.A. Voss London Business School

"I bought your book, Business Excellence, and it was so useful."
Josadak Marcola - Planning Industrial Manager - Brazil

Extracts of reviews from Amazon.co.uk pages

". . . one of the first books I would recommend for anyone who is contemplating, implementing or using an ERP system." (UK November 2002)

"Often details can be quite complicated, but the author dives into them in a clear, straightforward manner." (USA July 2002)

"Managers at every level in the organisation should be encouraged to read this book." (Pool UK Nov 2000)


The author of Business Excellence - Phil Robinson Phil Robinson joined Knowles Electronics as Production Manager and subsequently became the project leader for their 1985 class "A" MRPII implementation, only the second in the UK. In 1989 Knowles introduced the first international EDI kanban with a customer in Denmark. By 1994 lead times had been reduced from 8 weeks to next day kanban delivery, inventory reduced by one third, on time in full was better than 99.5% and customer returns reduced to less than 300 parts per million.
Phil has been teaching and consulting in Business Excellence since 1994. More detailed biography

Free trial offer see below*



Extracts
1) I am so often asked about sales forecasting I have extracted the relevant section from my book. . . more.

2) One of the most useful but also the hardest to understand facilities that a properly implemented ERP system gives a company is "Available to Promise" (ATP).  This extract shows how this calculation works . . . more.


To purchase "Business Excellence - the integrated solution to planning and control" for £24.90 in paperback or £19.90 in e-book format with a company wide licence (read with free Adobe Acrobat reader), click the relevant image to pay securely with your credit card (don't worry if you have not used PayPal before it is easy to use and you do not need to register). Postage and packing for the paperback version is free in the UK, £5.50 per book elsewhere (total cost about €45 or US$54). Also available in Spanish see La Excelencia en los Negocios.

(click image to purchase)

Paperback to UK address
£24.90

Paperback to addresses outside UK
£30.40 (c €40 / US$50)

Download e-book
pdf file size 2.6Mb
£19.90 (c €25 / US$30)

*Free Trial Offer - Because I am sure you will get a lot from this book, if you return the paperback book within 30 days
you will receive a PayPal refund - no questions asked.

Purchase made securely by credit card through PayPal but you now do not have to register with PayPal. If PayPal does not yet operate in your country (check countries) please contact us for alternatives.

Your details will not be divulged to any third parties. 

If you are buying the e-book, after payment you must click the "continue" and/or "return to merchant" buttons (bottom right) on the Payment Completion page to be immediately re-directed to the e-book download page. All too often due to PayPal site problems this re-direction fails.  If this happens to you don't worry, please do not contact PayPal who will just raise a "dispute" which can take days to resolve, just click here  and I will send you the link to download the e-book within 24 hours.

You can also purchase the Business Excellence e-book using ClickBank and the paperback from  Amazon.co.uk

For the advantages and disadvantages of e-books versus traditional paperback format see Which Format?

For the complete guide to implement or re-implement an ERP system you should purchase BPIC's ERP class "A" toolkit". Business Excellence is a component of this toolkit. You can also purchase short, specialized e-books for just £4.95 (about US$7). Click Table for a full list of these e-books.

 

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Phil Robinson - www.bpic.co.uk